Client Support
Are you someone that excels at customer services? Do you love working in a fast-paced, fresh and positive, team environment, supporting the team sales, willing to go above and beyond for every client account? At DNA Legal we are expanding our sales support and administration team of amazing Client Support experts.
Your role will be helping our Client Account Managers. Our clients, [solicitors, social services, local authorities] request the world’s finest DNA testing for visa immigration and also drug and alcohol testing. Our Client Account Managers are busy managing business-critical client accounts and winning new business nationwide. You will be involved in supporting your Client Account Managers and helping the team achieve sales revenues. You will need to be computer proficient, quick to learn our CRM system, able to maintain high standards of information and client data, and have a can-do and positive attitude.
WHAT TYPE OF PERSON ARE WE LOOKING FOR
At DNA legal, it’s the person’s approach and willingness to do what is needed that is most important when we look to bring someone on-board. We are therefore looking for exceptionally talented individuals who’ve got a mix of experience in customer services and ideally a strong computer proficiency. You’ll be responsible for the preparation of quotes to be issued to clients, handling and supporting the booking of collection appointments with them and making sure their cases progress smoothly and on time. You’ll be expected to work well as part of your immediate team as well as the wider sales team and company.